Usually, we do not provide samples for orders. However, if you’re making a commercial bulk order contact us and we discuss the possibility of sending samples.

If the custom products you receive substantially deviate from your original specifications, or if they exhibit structural flaws or defects, you may qualify for a complimentary reprint. We will require 1-3 business days to assess your request for a reprint. Should the second reprint fail to meet the customer’s satisfaction, they may return the item at their own expense, and upon receipt of the goods, we will provide a full refund.

Live chat or Contact Us Form.

Our prices are steady and include all personalization from website depending on the needs. Do you choose 1 personalization location, or all 3 - price increasing only when you need more locations on the apparel.

Havenoro.com moves as quickly as we can when getting your order out the door and on a truck. Once the product leaves our facility, it’s delivery is out of our hands. Delivery will be handled by our trusted shipping partners. If you experience any issues, then call our customer service team. We’re happy to work with you in finding a solution.

Yes, each piece of apparel has a size chart. You can find the chart on the respective product page.  

Garments are sized by suppliers. Size charts are available on the product page. Please note that individual garments may vary from the size charts. We are not able to process refunds for garments that do not fit based on expectations.

Artwork size and positioning cannot be guaranteed. We attempt to use artwork sized as supplied, however, we may reconfigure artwork to fit within our production parameters.

If an artwork contains proprietary logos, brands, characters, etc., we reserve the right to remove those elements and print the remaining graphic without them. Should we determine that there is a possible issue or infringement, then we will contact you about the artwork in question.

No. Whatever you send us is what we print on the shirts.