HAVENORO.COM INC. – General Terms and Conditions
Last updated: February 9 , 2025
Please read these HAVENORO.COM INC. General Terms and Conditions carefully. These General Terms and Conditions govern your access, use, and orders placed at www.havenoro.com (the “Site”) and its mobile sites, as well as the provision and sale of products and services by HAVENORO.COM INC.. ("Havenoro", “we”, “us” or “our”). By placing an order with Havenoro, you agree to be unconditionally bound by these General Terms and Conditions in the version valid at the time of ordering.
These Terms and Conditions shall also govern the use of and apply to each and every offer and agreement entered into between Havenoro and a customer through the Site, Etsy, Amazon, or any other platform where Havenoro products are offered, insofar as we have not explicitly deviated from the present Terms and Conditions.
Additionally, we maintain other terms and policies that supplement these Terms and Conditions, including our Privacy Policy, which describes how we collect, use, and process your personal information.
1. Applicability
1.1. By accessing or using this Site, Etsy, Amazon, or any other Havenoro service, you agree to be bound by the terms of our Privacy Policy and these General Terms and Conditions (collectively, the “Havenoro Terms”). All such additional terms, policies, guidelines, restrictions, or rules are hereby incorporated by reference into the agreement entered into by Havenoro and you, the customer, at the time you access or use the corresponding section, service, or feature, or have otherwise agreed to their applicability. These Havenoro Terms make up the entire agreement between us in relation to its subject matter and supersede all prior agreements, representations, and understandings.
1.2. If you use this Site on behalf of any business, organization, or other entity of any kind, you represent and warrant that you are authorized to accept these Havenoro Terms on its behalf and to bind such business, organization, or entity to these Havenoro Terms.
1.3. Every offer of a Havenoro product and/or service on our Site, Etsy, Amazon, or any other platform, as well as every transaction, order, and agreement concluded through these platforms, is governed by our Havenoro Terms.
1.4. The applicability of any terms and conditions of the customer or any third party on behalf of the customer is expressly dismissed and shall not apply, even if Havenoro has not specifically rejected them.
1.5. Havenoro reserves the right to make changes to this Site and to these Havenoro Terms at any time without prior notice. You should review these Havenoro Terms each time you access this Site or make a purchase.
2. Your Account (If Applicable)
2.1. Before you can place an order online or use certain services or features offered on this Site, you may need an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.
2.2. The customer will at all times be responsible for each and every use of its Havenoro account (if applicable). You agree to protect your log-in credentials such as your password and control any access to your Havenoro account. You agree that you will be responsible for all orders placed or other actions taken through your Havenoro account.
3. Terms of Sale
All our offers and promotions are without any obligation and subject to availability and confirmation of the order. Havenoro reserves the right to reject any order without the obligation to assign any reason. An agreement between you and Havenoro is subject to our acceptance of the order and will be formed when you receive the order confirmation by email or through the platform where the purchase was made.
4. Materials for Limited Use
4.1. This Site and its Content are the intellectual property of Havenoro or the intellectual property of parties from whom Havenoro has licensed such property. All rights in this Site and its Content are reserved worldwide.
4.2. It is strictly prohibited to sell, license, rent, modify, retain, copy, reproduce, distribute, publish, or use any portion of the Content except as expressly allowed in these Havenoro Terms.
5. Use of our Site and its Content
5.1. You are granted permission to access and use this Site and its Content for the sole purpose of preparing, evaluating, and ordering products or services solely through Havenoro. No other download, retention, use, publication, or distribution of any portion of the Content is authorized or permitted. Obtaining Products from Havenoro does not entitle you to use any portion of our Content apart from the finished Products as they are supplied to you by Havenoro.
5.2. You agree to use this Site in a responsible manner that is in full compliance with these Havenoro Terms and with your local laws and regulations, including export and import regulations.
6. Restrictions on Use
6.1. You agree not to use the Site or Content for any unlawful or harmful purpose.
6.2. Havenoro reserves the right, in its sole discretion, to refuse to accept any content provided by you to Havenoro or to refuse to process or fulfill any order at any time and for any reason. Havenoro further reserves the right, in its sole discretion, to temporarily or permanently suspend and/or terminate its service to you and/or your account(s) at any time and for any reason.
6.3. By placing an order, you represent and warrant that you have all necessary permissions, rights, and authority to place the order and you authorize Havenoro to produce the Products on your behalf. You grant Havenoro the right to use any content you have uploaded for the purpose of fulfilling your order and/or marketing products or services to you.
7. Delivery, Title and Risk
7.1. Havenoro will deliver the Products to the address specified in the order confirmation, provided that all applicable payments have been received in full by their appropriate due date, using Havenoro’s chosen carriers (UPS, Canada Post, USPS, or other carriers as needed) and methods for packaging and in accordance with the customer’s chosen delivery option. Any lead time given is estimated.
7.2. The customer agrees that the risk of loss and title for any printed Product pass to you upon our delivery to our carrier.
7.3. The customer is responsible to fully inspect all Products carefully and immediately upon arrival, and declare any and all defects, non-conformances or damages immediately. The customer must notify Havenoro, by contacting its Customer Care team either in writing (including by email) or by telephone, about any alleged defects, non-conformances or damages within 14 days after receipt of the Products.
8. Indemnification
You agree that you shall indemnify Havenoro and all parties from whom Havenoro has licensed portions of Content, and their directors, officers, and employees, against all claims, liability, damages, costs, and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Havenoro Terms; (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic, or other material that was not part of the standard Site Content and that you uploaded or otherwise provided to Havenoro or incorporated into a Product.
9. Disclaimer of Warranty
THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
10. Limitation of Liability
IN NO EVENT SHALL HAVENORO OR ITS LICENSORS, SUPPLIERS, OR VENDORS, OR THE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS OF ANY OF THEM, BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR FOR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER OR NOT HAVENORO HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGE, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SITE OR PRODUCTS OR SERVICES SOLD THEREON.
11. Site Feedback
Any feedback you provide to Havenoro shall become the exclusive property of Havenoro.
12. Privacy
Havenoro has set out in its Privacy Policy how we collect, use, disclose, store, and protect the information that you submit to us during the use of our Site, Etsy, Amazon, or other platforms.
13. Miscellaneous
You must be at least 18 years old or otherwise have parent or guardian permission to use this Site.
14. Governing Law and Jurisdiction
These Havenoro Terms shall be governed by and construed in accordance with the laws of Canada, without giving effect to any choice of law rules or principles. You agree to submit to the exclusive jurisdiction of the courts located in Canada.
This is a summary and not a substitute for reading the full terms and conditions. It's crucial to review the complete document before using the Havenoro website or purchasing products. You should consult with legal counsel to ensure your Terms and Conditions are appropriate for your business.